Terms & Conditions of Sale (T&Cs)

Last updated: September 2025

Welcome to www.kliry.com, operated by BIAOU ECO LTD, a company registered in the United Kingdom under number 16274349, with its registered office located at 3rd Floor 86-90 Paul Street London EC2A 4NE.

These Terms & Conditions of Sale (T&Cs) apply to all orders placed through our website by customers residing in the United States and Canada.

1. Products

Our products are described and presented with the greatest accuracy possible (descriptions, visuals, technical details). However, slight variations may occur.

2. Orders

Placing an order on www.kliry.com implies full and complete acceptance of these T&Cs.
An automatic confirmation will be sent to the customer’s email address after validation.

3. Prices

  • All prices are displayed in US Dollars (USD) and Canadian Dollars (CAD), unless otherwise stated.
  • Sales tax (where applicable) is calculated and applied at checkout in accordance with local laws.
  • Shipping fees are displayed during checkout before final confirmation of the order.

4. Payment

Payments are 100% secure and processed through Shopify Payments.
Accepted payment methods include:

  • Credit cards (Visa, Mastercard, American Express)
  • Apple Pay, Google Pay
  • Other payment methods available at checkout

Your banking information is encrypted and never stored on our servers.

5. Shipping & Delivery

  • Average delivery times: 4 to 7 business days in the United States and Canada.
  • Delivery may take longer during peak periods (holidays, promotional sales, etc.).
  • Customers will receive a tracking number via email once the order is shipped.

6. Returns & Right of Withdrawal

We want you to be fully satisfied with your purchase.

  • You have 30 days from receipt of your order to request a return or exchange.
  • Returned products must be unused, in their original condition, and with original packaging.
  • To initiate a return, please contact us at: support@kliry.com

Return address:
BIAOU ECO LTD
3rd Floor 86-90 Paul Street London EC2A 4NE

Please note: return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

7. Warranty

  • Our products come with a 30-day warranty against manufacturing defects.
  • This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

8. Personal Data & Privacy

We only collect the information necessary to process your order and provide customer support.
Your data will never be sold to third parties.

9. Governing Law & Disputes

These T&Cs are governed by the laws of England and Wales.
However, as we serve customers in the United States and Canada, we commit to seeking an amicable solution before any legal action.

10. Customer Service

For any questions, requests, or assistance, our support team is available at:
📩 support@kliry.com

Thank you for trusting Kliry™.
Together, let’s offer your pets the comfort they deserve ❤️

Enjoy 46% OFF!